Ordering information

Customized Jewellery

As all the jewellery shown is made to order it can be customized to suit your requirements exactly.  For example, necklaces and bracelets can be made to measure and the Swarovski crystal colours changed to coordinate from your wedding colours.  Please note that the standard Swarovski crystal colour used is crystal AB, which has an iridescent coating to catch the light and sparkle and is our most popular choice.  If you prefer a more understated look, we recommend you state 'clear crystal' in the comments box at checkout.

Length:  If you require your necklace or bracelet to be a different length from that shown, simply state the required length in the comments box before you check out.  Extra length of up to 7 centimetres extra is free of charge.  If you require a longer extension, please contact us for a price first.

Colour:  If you wish to coordinate your wedding jewellery or your bridesmaids' accessories with your wedding colours, please choose from the many designs offering the range of Swarovski crystal colours.  The colours available can be viewed by clicking on the 'colours' link at the top of this page.  Once you have made your choice, please state your chosen crystal colour in the comments box at checkout.

For alterations to earrings or design alterations to any of the styles, please contact us first on 01223-511490 or info@helenmelville.com to discuss.


Bespoke Jewellery

We are always happy to discuss bespoke items.  Please contact us on 01223-511490 or info@helenmelville.com to discuss your ideas and requirements.

Delivery Times

All jewellery is made to order, and current lead times are 28 days for delivery).  If you need your jewellery more urgently, please contact us and we will do our best to help.